Refund and Returns

Each product purchased from dreambox.am can be returned or exchanged within 14 days from the moment of purchase.

To return the product you need:
  1. Submit the payment receipt
  2. Present the product in a safe և unused condition with the original harmless packaging
  3. Upon return, the amount can be returned by hand or by bank transfer within a maximum of 7 working days
  4. The following goods are not subject to return or exchange
  • personal hygiene products
  • baby food products
  • underwear
  • pads
  • inflatable items
  • handmade and individual orders

If necessary, the employee of dreambox.am can contact the person who pays for the returned product.

When returning the product, the shipping fee will not be refunded. If the delivery was made free of charge during the promotions on the website, the shipping amount will be deducted from the refundable amount in accordance with the delivery price list presented on the website.